Digital Product Owner Training
- Overview of Web and Mobile Applications
- Agile Principles and Concepts
- Tools – JIIRA, Confluence
Customer Journey Mapping Training
- Creating Personas
- Mapping a customer’s step-by-step experience
- Map Touch Points and Systems (on Stage & Back Stage)
- Add Customer Attitudes and Needs
- Identify Problems & Opportunities and Prioritize
- Customer Journey Mapping Platforms