VoixClient provides Digital Customer Experience Services and Solutions for Organizations looking to manage and improve their customer experiences to add value.

Founded in 2019, we believe that customers are assets and the resulting benefits of improving a Customer’s Digital Experience adds value such as;

• Increased customer satisfaction and retention
• Repetitive business
• Increased Profit
• Customer Loyalty and Brand Advocacy
• Increased Customer Lifetime value and average spend per customer
• Reduced complexity and cost to serve
• An understanding of Customers, their needs and pain points

If you are an Organization requiring help managing and improving your Digital Customer Experience to secure differentiation resulting in positive business results, we would be delighted to help you.

Ayo is a Customer Experience Management Consultant and the Founder, Principal Consultant at VoixClient Consulting and Professional Services.

He has over 20 years experience working with multiple Tier 1 Organizations in the Telecommunications

Industry and various other Small and Medium sized Business (SMBs) in Canada, on Customer Experiences initiatives and practices that secure differentiation in the marketplace.

He is a strong Customer Experience Advocate experienced in the Tactical and Strategic execution of Customer Experience Management and Engagement initiatives and practices, Voice Of Customer, User Research and Testing to help organizations manage and improve Customer Experience for demonstrable and measurable business results.

Over the years as a Customer Experience Management Consultant, Ayo successfully analyzed customer related data from multiple sources to uncover trends, insights and Customer Experience improvement opportunities. In addition, he worked with multiple Vendors and Business Stakeholders to orchestrate and deliver Customer Experience improvements while promoting the adoption of Customer Experience Management best practices within businesses to drive growth and customer satisfaction.

Ayo has a Bachelor’s in Engineering, a Masters in Business Administration and is a Certified Customer Experience Professional, SAFe Product Owner/Product Manager and a Certified Business Analyst.